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A Dropped Head after Failed Cervical Disc Surgery

i am writing for my brother and would appreciate any insight  He had  cervical disc surgery 3 months ago. As I understand it, they fused C1 to C 7  by inserting a metal plate with screws. He wore a neck brace  it when he removed it to shower he had no control over his neck muscles and his head dropped forward to his chest. The orthopedic surgeon took an MRI and said the screws at the C7 level are not stable and loose. He wants to reoperate and replace or extend the metal plate down several levels to the thoracic vertebrae where he feels he can get the screws to hold. Two questions. First, what about the neck muscles. Why are they not working. Did the neck muscles get compromised and if so what is the solution. Second, if the screws won’t hold at C 7 because of soft bone/ osteoporosis why will they hold at a lower level. Is there another device that can be employed to give better control over the head.

Thanks for your help.

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